Terms

1.1. These Terms are a binding contract between you and Avonion EOOD (“we,” “us,” or “our”). By using our website, mobile app, or any connected products or services (together, the “Services”), you accept these Terms. Please review them before using the Services.

1.3. Do not access, use, or download the Services if you reject these Terms or are not legally able to enter into a binding agreement where you live.

We may revise these Terms periodically. For significant revisions, we may let you know by email, an in-app message, or by publishing the updated version on our website, although we do not have to announce every edit. The “Last Updated” date indicates the version currently in effect. If you keep using the Services after changes are made, you accept the revised Terms. If you disagree with them, you must stop using the Services.

3.1. For Education and Entertainment Only. Materials available through ppersona.com, including book summaries, articles, reports, e-books, and similar materials (the “Content”), are offered only for general learning, information, and entertainment. Summaries are our interpretations of ideas and concepts from publicly available non-fiction works and should not be treated as replacements for the original books or materials.

3.2. No Medical, Mental-Health, Financial, or Professional Guidance. We do not offer professional services or advice in medical, psychological, financial, or similar fields. The Content must not be used to diagnose, prevent, or treat any physical or mental-health condition. If you have, or think you may have, a health concern, consult a qualified doctor, psychologist, or other licensed professional.

3.3. Individual Responsibility and No Promise of Results. Any methods, practices, or suggestions described in the Content are provided as general information. We do not promise or represent that any specific outcome will occur. You understand that results vary based on personal effort, background, circumstances, and other individual factors, and you are fully responsible for choices or actions you make after reviewing the Content.

3.4. Intellectual Property and Author References. Book names, author names, and related trademarks mentioned in the Content belong to their respective owners. Avonion EOOD is not connected with, sponsored by, or endorsed by the authors, publishers, or rights holders of the original works. Mentions of books or authors are made only for identification and educational context and do not suggest authorization, partnership, or affiliation.

3.5. No Sponsorship or Approval Implied. Mentioning any author, book, product, or third-party material in the Content does not mean that party sponsors, approves, or endorses Avonion EOOD or the Services, and it also does not mean we endorse any author or third party referenced.

4.1. Age and Authority. You must be 18 or older, or at least the legal age of majority where you live, to use the Services. If you use the Services for an organization, you confirm that you may legally bind that organization, and “you” refers to that entity as well.

4.2. Account Registration. You agree to give accurate and up-to-date information and to keep your login details secure. You are responsible for activity that occurs through your account and must notify us promptly if you suspect unauthorized access.

4.3. Suspension or Termination. We may restrict, suspend, or end access if we believe these Terms have been violated, unlawful activity has occurred, or other users or our systems may be at risk.

The Services may include interactive assessments or quizzes, customized reports, digital guides, e-books, book summaries, courses, and other self-development materials (together, “Content”). We may introduce, revise, or remove features at any time. We may also offer Additional Features that are either included with your plan or provided separately.

References to “lifetime,” “one-time,” or “permanent” access mean access for as long as the relevant feature remains commercially available and accessible on the platform. Those features may be changed or discontinued without compensation unless the law requires otherwise.

• Your legal name and contact details;
• A clear explanation of the issue or claim;
• The remedy you are requesting, including any requested payment amount where relevant.

Neither party may begin arbitration or another formal proceeding until at least 60 days after the “Notice of Claim” is received, unless urgent relief is required by law and allowed under this agreement.

6.2. Governing Law. These Terms, and any dispute connected with them, will be interpreted under the laws of the Republic of Bulgaria, without applying conflict-of-law principles.

If you are a consumer in the European Union, any mandatory consumer-protection rights available under EU law or the laws of your country of residence are not limited by this clause.

Nothing in this Section limits any non-waivable rights you may have under Bulgarian law, EU consumer-protection law, or other mandatory law that applies to you.

6.3. Dispute Resolution. If informal resolution does not settle the dispute, either party may bring the dispute before the competent courts of Bulgaria, unless mandatory consumer-protection rules give you the right to bring proceedings in another EU Member State.

• The competent venue for business-to-business disputes will be the courts of Sofia, Bulgaria, unless mandatory law requires another venue.
• For consumer disputes, any mandatory venue rules under Bulgarian or EU law will apply.
• Proceedings may be conducted in Bulgarian or another language accepted by the competent court or agreed by the parties.
• Before starting court proceedings, the parties may voluntarily try mediation or another lawful alternative dispute-resolution process.
• Court fees, legal costs, and any recoverable expenses will be handled according to the applicable procedural rules.
• Any final judgment or enforceable decision may be enforced according to applicable Bulgarian, EU, and international rules.

Nothing in these Terms prevents a consumer from using rights or remedies that cannot be waived under Bulgarian or EU law.

6.4. Individual Claims Only. You and Avonion EOOD agree that disputes must be handled only on an individual basis, not as a plaintiff, class participant, or representative in any class, collective, consolidated, or similar action. If any part of this waiver cannot be enforced, that part will be separated and the rest will remain effective.

6.5. Confidentiality. Any settlement discussions, mediation communications, or confidential materials exchanged between the parties must remain confidential unless disclosure is legally required or needed to enforce legal rights.

6.6. Court Assistance. Either party may ask a competent Bulgarian court, or another court with mandatory jurisdiction, for available legal remedies, including temporary injunctive relief or enforcement assistance.

6.7. Exceptions. This Section does not stop either party from seeking:

• temporary injunctive relief or other urgent measures from a court with proper authority; or
• resolution through any applicable EU or Bulgarian consumer dispute-resolution process when available.

7.1. Pricing, Currency, and Taxes. Pricing is presented during checkout and may appear in USD, CAD, EUR, GBP, AUD, or another local currency if shown at checkout. Depending on your billing address and payment method, taxes or fees such as VAT, GST, or other sales taxes may be added.

7.3. Trial Access. Any trial offer provides access only for the period stated at checkout. Trials may be free, paid, or discounted and are limited to one per user. Unless you cancel at least 24 hours before the trial expires, billing will begin for the selected plan as explained at purchase.

7.4. Changes in Price. We may adjust subscription pricing after giving prior notice that provides a reasonable chance to cancel before the change applies. If you continue using the Services after the new price takes effect, you accept that price.

7.5. Payment Authorization and Receipts. You authorize charges to your selected payment method for renewals and any applicable taxes or fees. We will email a receipt after each initial purchase. For later subscription renewals, billing emails or receipts may not be sent unless the subscription price, taxes, or billing details change.

Complaints and support requests about the Services will be reviewed and handled within a reasonable time after we receive them. Our usual response time is one (1) to three (3) business days.

Avonion EOOD, the Avonion EOOD logo, the ppersona.com domain, any other domains owned or operated by Avonion EOOD, and the content, materials, features, designs, and other elements made available through the Services (collectively, the “Company IP”), other than user-generated content, belong exclusively to Avonion EOOD or its licensors and suppliers.

Unless these Terms clearly say otherwise, neither these Terms nor your use of the Services gives you ownership, rights, or interest in the Company IP, or permission to copy, distribute, alter, or make derivative works from it.

Any goodwill created from use of the Company IP benefits only Avonion EOOD. You agree not to challenge, dispute, or interfere with Avonion EOOD’s ownership, rights, or the validity of the Company IP.

You continue to own the content you submit (“User Content”). However, you grant us a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, use, copy, display, adapt, and distribute that content as needed to operate and improve the Services and as otherwise described in our Privacy Notice. You confirm that you have the rights needed to grant this license and that your content complies with applicable law.

The Services may link to or mention websites, products, services, or content controlled by third parties (“Third-Party Websites”). Some third parties may have commercial relationships with Avonion EOOD, and others may not.

Avonion EOOD does not control, monitor, or promise the accuracy, relevance, timeliness, or completeness of information, products, or services available through Third-Party Websites. These links are offered only for convenience and do not indicate endorsement, sponsorship, or affiliation.

You understand and agree that Avonion EOOD is not responsible for losses, damage, or harm caused by your access to or use of Third-Party Websites or their content. Your dealings with third parties are only between you and those third parties and are governed by their own terms and privacy policies.

These Terms begin when you first access or use the Services and continue until ended under this section.

If you buy a paid plan or subscription, these Terms remain in effect for the subscription period you selected unless they are ended earlier as allowed here. If your subscription renews automatically, it will keep renewing for additional periods of the same length, or for any renewal period required by law, unless you cancel according to your Subscription Terms.

Either you or Avonion EOOD may end these Terms at any time. We may immediately suspend or close your account or access to the Services without advance notice if we reasonably believe you violated these Terms, broke applicable law, engaged in fraud or abuse, or if we stop offering the Services.

If you delete your account, that deletion will be treated as your termination of these Terms. When termination occurs, all rights and licenses given to you under these Terms automatically end, and you must stop using the Services.

Ending these Terms does not remove any payment obligations incurred before the termination date. Subscription fees already paid are non-refundable, and partial or prorated refunds will not be issued unless applicable law requires them.

Any part of these Terms that is intended to continue after termination, including provisions on intellectual property, disclaimers, liability limits, indemnification, and dispute resolution, will remain effective.

To the fullest extent allowed by law, Avonion EOOD and its affiliates, partners, licensors, and service providers involved in creating, producing, or delivering the Services will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages. This includes damages related to lost profits, revenue, savings, data, goodwill, business opportunities, service interruption, computer or system failure, or the cost of replacement products or services, whether arising from these Terms or from your use of, or inability to use, the Services. This limit applies under contract, warranty, tort, negligence, product liability, or any other legal theory, even if Avonion EOOD was warned that such damages might occur, and even if a limited remedy in these Terms fails its essential purpose.

Where allowed by applicable law, Avonion EOOD’s total combined liability for any claim connected to these Terms or your use of the Services will not exceed the greater of: (a) the amount you paid, or owe, to Avonion EOOD for access to the Services during the twelve (12) months before the event giving rise to the claim; or (b) USD $100 if no such payments were made.

These liability exclusions and limits are a fundamental part of the agreement between you and Avonion EOOD and apply as broadly as the law allows in every jurisdiction where the Services are offered.

In addition to any other indemnity duties in these Terms, and to the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Avonion EOOD, its owners, officers, directors, employees, agents, affiliates, representatives, licensors, successors, and assigns from all claims, demands, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from or related to:

• your access to or use of the Services, including activity that occurs through your account;
• your breach of these Terms, violation of applicable law, or infringement of another party’s rights.

You agree that the defense of such claims will be handled by legal counsel reasonably acceptable to Avonion EOOD, and Avonion EOOD may take part in the defense at its own cost.

You understand and agree that you are responsible for following all privacy, data-protection, and information-security laws that apply to you, including rules about collecting, storing, and processing personal data you submit through the Services, regardless of the country or state where you live. This also includes following applicable privacy notices, cookie notices, and other legal notices connected to your use of the Services.

15.1. (Data Processing — EU/EEA Users). If Avonion EOOD processes personal data on your behalf as a data processor and applicable law requires a Data Processing Agreement (DPA), our DPA applies automatically and is incorporated into these Terms (see Attachment 1).

These Terms, and any dispute connected to them, are governed by and interpreted under the laws of the Republic of Bulgaria, without applying conflict-of-law rules.

Subject to any mandatory consumer-protection rules, the parties agree that permitted court proceedings must be brought before the competent courts of Bulgaria.

For consumers in the European Union, mandatory rights under EU law and the laws of the consumer’s country of residence remain unaffected. Where alternative dispute resolution is available under Bulgarian or EU law, either party may use it where permitted.

We respect others’ intellectual-property rights and expect users to do the same. Avonion EOOD follows the notice-and-takedown process described in the U.S. Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

Your Infringement Notice must contain all of the following information, as required by 17 U.S.C. § 512(c)(3):

• A description of the copyrighted work that you believe has been infringed, or a representative list if one notice covers multiple works.
• A description of the material claimed to be infringing (“Infringing Content”) and enough information for us to locate it on the Services, such as a URL or direct link.
• Your contact details, including full name, mailing address, telephone number, and email address.
• Contact information for the person who posted the material, if you know it, such as a username or profile link.
• A statement that you genuinely believe the disputed use is not authorized by the copyright owner, the owner’s agent, or the law.
• A statement under penalty of perjury that the information in the notice is accurate and that you own the copyright or are authorized to act for the owner.
• Your handwritten or electronic signature.

After we receive a valid Infringement Notice, we will respond as the DMCA requires, which may include removing the Infringing Content or disabling access to it. We may also send your notice, including your contact information, to the user who posted the material so they can submit a counter-notification if they believe removal was mistaken.

Please be aware:

• DMCA takedown notices must be submitted in good faith. False or misleading notices may create legal liability.
• Before filing a notice, consider whether the use of your material may qualify as fair use. Consult a qualified attorney if you are uncertain.
• Counter-notifications must meet DMCA requirements and should be sent to the same contact address listed above.

You agree that notices, disclosures, and other communications about your use of the Services may be provided electronically. Selecting buttons such as “Buy,” “Subscribe,” “I Agree,” or similar options acts as your electronic signature for this Agreement and any related charges.

These Terms are the complete agreement between you and Avonion EOOD concerning your use of the Services and replace all earlier or simultaneous agreements, communications, and understandings, whether written or spoken.

Nothing in these Terms creates an agency, partnership, employment, or joint-venture relationship between the parties.

Neither party will be responsible for failure or delay caused by events outside its reasonable control, including acts of God, war, terrorism, natural disasters, epidemics, government action, labor disputes, or utility or communications interruptions (“Force Majeure Events”).

If any part of these Terms is found invalid or unenforceable, the remaining parts will continue in full effect. Each provision is separate so the agreement can remain valid as a whole.

You may also reach us through the support or contact form available on our website.

Legal notices, data-protection requests, and correspondence relating to these Terms should be sent to the email address listed above.

We are located in Bulgaria and provide our online platform to users in the European Union and other regions where the Services are available.

• you choose to use the Services at your own discretion and risk;
• you had the opportunity to review these Terms before continuing; and
• selecting buttons such as “Buy,” “Subscribe,” “I Agree,” or similar options counts as your electronic acceptance and signature of this Agreement.

If you do not accept these Terms, you may not access or use the Services. We may change these Terms at any time, and changes become effective when posted. Continued use of the Services after posting means you accept the updated Terms.

For this Data Processing Agreement, “the Company” refers to the same legal entity identified in the introduction to these Terms.

1. Scope and Roles. This Data Processing Agreement (“DPA”) applies when Avonion EOOD (“Processor”) processes personal data for a user or customer (“Controller”) in connection with the Services. Each party agrees to meet its own obligations under applicable data-protection laws, including the EU General Data Protection Regulation (EU 2016/679) (“GDPR”) and the UK GDPR.

2. Subject Matter and Purpose. The Processor will process personal data only to provide the Services, meet support obligations, and improve the performance and security of the Services, unless the Controller provides other written instructions.

3. Nature and Duration of Processing. Processing may include storing, transmitting, organizing, and limited analysis of personal data. Processing continues while the Controller uses the Services or until the data is deleted under these Terms.

4. Categories of Data and Data Subjects. Personal data may include names, email addresses, IP addresses, usage data, and other information the Controller submits through the Services. Data subjects may include the Controller’s customers, end users, or staff.

5. Processor Duties. The Processor will:

• process personal data only according to documented Controller instructions;
• ensure that authorized personnel who process the data are subject to confidentiality obligations;
• maintain appropriate technical and organizational safeguards;
• assist the Controller with data-subject requests and GDPR duties relating to security, breach notification, and impact assessments;
• notify the Controller without undue delay after becoming aware of a personal-data breach;
• delete or return personal data when the Services end, unless the law requires retention; and
• provide information needed to demonstrate compliance and allow reasonable Controller audits.

6. Sub-Processors. The Controller permits the Processor to use sub-processors as needed to provide the Services, such as hosting, analytics, or payment providers. The Processor will ensure sub-processors are bound by data-processing terms that are at least as protective as this DPA and will remain responsible for their work.

7. International Data Transfers. If personal data is transferred outside the European Economic Area (EEA) or the United Kingdom, the Processor will ensure the transfer is covered by an approved transfer mechanism under applicable law, including the EU Standard Contractual Clauses (SCCs) or the UK International Data Transfer Addendum where applicable.

8. Liability and Indemnity. Each party’s total liability under this DPA is limited as described in the main Terms.

9. Term and Termination. This DPA remains effective for as long as the Processor processes personal data for the Controller. When it ends, all personal data will be returned to the Controller or deleted unless legal retention is required.